Good Work in the Age of AI – How can innovation and social good advance together?

This event is organized as part of ITU's AI for Good Series.

In this era of rapid technological change and huge political promises being loaded onto large language models (LLMs), how can we ensure that automation serves human potential rather than undermines it? Outlining findings from the ground-breaking Pissarides Review into the Future of Work and Wellbeing, Anna Thomas MBE will present an approach to technological transformation that puts human capabilities and wellbeing at the centre of innovation.

Drawing on extensive research across UK firms and workers, she will outline critical insights about AI and automation's impact on work: from the hidden opportunities and inequalities emerging across regions and demographics to the urgent need for a new "Good Work" paradigm that prioritises human agency, skills, and resilience.

 Key takeaways will include: 

• Why adopting more, new workplace technologies won’t automatically be positive for firms – or for health and wellbeing
• How we can shape automation to enhance—not replace—human potential and use it to deliver a fairer future of better work
• The importance of skills diversity and adaptive capabilities
• Strategies for creating more equitable technological transitions